Studies have shown that people are more likely to pay any bill rather than their doctor bill. Collecting patient pays can be difficult, especially larger amounts. Making it as easy as possible for clients to pay their portion of medical bills improves collection rates, while fostering the patient’s perception of the practice as one that’s modern and makes an extra effort on their behalf.
There Are Always Options
Clinicians must offer patients options and the first place to start is through the ability to make payments online. Clients are already used to doing things online and many utilize a mobile device for their transactions. With the In Touch EMR™, online payments can be linked with the clinician’s merchant account and deposited directly into the practice’s account, usually within seven days.
Online payments offer patients the convenience of 24/7 access and the ability to use a variety of payment methods, from credit and debit cards to electronic checks. Older patients may not have access to the Internet, while others may be afraid to disclose the appropriate information. For these patients, traditional checks and cash are still an option.
In Touch EMR™ also offers patients the ability make recurring payments. The software breaks down client amounts into manageable amounts that they can pay over time. Clinicians may want to consider offering discounts for situations that include cash payments or balances that are paid within a specified amount of time.
Convenience And Security
In Touch EMR™ provides the means to accept payments without the need to store sensitive data on-site. Information is maintained in the cloud and strict security protocols are in place that complies with the Payment Card Industry Data Standard. In Touch EMR™ is HIPAA compliant.
Going Green
Accepting online payments utilizing the In Touch EMR™ is significant progress in the process to go green. It eliminates a majority of paper bills and statements, though there will still be instances necessitating a paper bill be printed and mailed.
“Online payments create better revenue cycles and reduce the expense of collection costs.”
Billers spend less time on sending reminders and statements, and can focus more on the claims process. Necessary payment data is sent to the billing department for posting to patient accounts. The team at In Touch EMR™ will even help clinicians set up the system to begin accepting payments electronically.
The ability for patients to pay their bills online is crucial as more individuals shift away from carrying cash or writing checks. For many, paying for products and services is simply a matter of entering a credit or debit card number. Any clinician that doesn’t have the ability to collect payments online is cheating their medical practice of a quick and convenient way to improve revenues, and incurring significant costs in time, effort and printed reminders.
Studies have shown that people are more likely to pay any bill rather than their doctor bill. Collecting patient pays can be difficult, especially larger amounts. Making it as easy as possible for clients to pay their portion of medical bills improves collection rates, while fostering the patient’s perception of the practice as one that’s modern and makes an extra effort on their behalf.
There Are Always Options
Clinicians must offer patients options and the first place to start is through the ability to make payments online. Clients are already used to doing things online and many utilize a mobile device for their transactions. With the In Touch EMR™, online payments can be linked with the clinician’s merchant account and deposited directly into the practice’s account, usually within seven days.
Online payments offer patients the convenience of 24/7 access and the ability to use a variety of payment methods, from credit and debit cards to electronic checks. Older patients may not have access to the Internet, while others may be afraid to disclose the appropriate information. For these patients, traditional checks and cash are still an option.
In Touch EMR™ also offers patients the ability make recurring payments. The software breaks down client amounts into manageable amounts that they can pay over time. Clinicians may want to consider offering discounts for situations that include cash payments or balances that are paid within a specified amount of time.
Convenience And Security
In Touch EMR™ provides the means to accept payments without the need to store sensitive data on-site. Information is maintained in the cloud and strict security protocols are in place that complies with the Payment Card Industry Data Standard. In Touch EMR™ is HIPAA compliant.
Going Green
Accepting online payments utilizing the In Touch EMR™ is significant progress in the process to go green. It eliminates a majority of paper bills and statements, though there will still be instances necessitating a paper bill be printed and mailed.
“Online payments create better revenue cycles and reduce the expense of collection costs.”
Billers spend less time on sending reminders and statements, and can focus more on the claims process. Necessary payment data is sent to the billing department for posting to patient accounts. The team at In Touch EMR™ will even help clinicians set up the system to begin accepting payments electronically.
The ability for patients to pay their bills online is crucial as more individuals shift away from carrying cash or writing checks. For many, paying for products and services is simply a matter of entering a credit or debit card number. Any clinician that doesn’t have the ability to collect payments online is cheating their medical practice of a quick and convenient way to improve revenues, and incurring significant costs in time, effort and printed reminders.
