What to Expect From Your Biller
The biller is the most important person in the practice other than the clinician. It’s time that clinicians stopped accepting inefficiencies in their billing department by automating many of the biller’s tasks. The right software can help billers work better and faster, submit claims that are less likely to be denied, and increase the overall efficiency of the billing department.
Stop Manual Input
There’s no need for billers to manually enter every scrap if information. In Touch EMR™ and In Touch Biller PRO are both integrated software systems that feature one-touch functionalities to input information and even send batch claims. That ability increases the biller’s efficiency, allowing them to spend more time following up on claims.
One-Touch Posting
A lot of information comes through the billing department, from claims and communications from payers to ERAs. In Touch EMR™ provides billers with one-touch posting of ERAs to patient accounts. A wide variety of information can be securely sent to patient files with a simple click of a button. Manual posting is one of the most time consuming tasks for billers and the software makes their job quicker, while assisting in quicker returns on claims.
Reporting Techniques
Billers should be able to provide clinicians with sophisticated reports about any facet of the practice. In Touch EMR™ and In Touch Biller PRO both provide billers with the ability to generate reports by payer, provider and patient, along with location, ICD and CPT code, and by referral sources. Reports can be created by accounts receivable, payments made and by clinic.
In Touch EMR™ provides a depth of diagnosis that most EMR systems can’t. The software includes diagnosis pointers that allow users to produce reports that correlate CPT and related ICD codes. Reporting is available that demonstrates income by ICD code, allowing clinicians to determine which types of procedures pay the most, and which insurance companies offer the best reimbursement rates.
When billers are more efficient, so is the practice. Clinicians deserve all the help and advantages they can get and software makes the job easier for them and their billers. With In Touch EMR™ and In Touch Biller PRO, billers can spend more time following through on claims and getting clinicians the money to which they’re entitled.