There’s a big problem with most EMR software providers and the templates they typically include. The documents are often created with a one-size-fits-all approach, include far more detail than the average physical therapist will ever need, and they don’t allow practitioners to document their work in their own way. These templates turn therapists into data entry experts rather than clinicians.

Too Much Information

Each practice is different. Every clinician must have the ability to create their own templates to match their workflow and office processes. Most EMR software templates force practitioners to conform to the way the template is designed. In Touch EMR™ allows each user to create and customize documents to reflect the practice and its services.

The clinician is the most important person in a physical therapy practice. He/she is what drives the money that supports the practice, allowing the bills to get paid and the clinic to make a profit. Therapists have to treat patients to support the clinic. In an effort to be efficient and comprehensive, most EMR templates take excessive time to complete, don’t enhance the workflow and don’t consider the individual needs of the practice.

Be Creative

With the In Touch EMR™, clinicians can create their own templates from scratch, providing them with greater flexibility in their documentation needs. The ability to create customized templates ensures that clinicians remain compliant. The goal of documentation should be to minimize the time needed entering information, while providing enough data to support the diagnosis and treatment.

The advantage of custom templates is that if the clinician is audited, he/she is able to go directly to the documentation data to support their actions. Custom templates ensure that the data is very precise. Templates are easily integrated into the workflow for greater efficiency at all levels of the practice.


There’s No Perfect Documentation

In Touch EMR™ provides the tools for clinicians to focus on their practice and patients. Therapists need an integrated workflow instead of focusing on the best form. The “perfect” documentation form is never going to be seen. The majority of EMR templates attempt to achieve that goal, but only succeed in creating more work for clinicians.

The goal of documentation for every therapist should be threefold. It should be simple, minimal, yet provide enough information to support their actions. Anything else is overkill and turns clinicians into data entry experts instead of the highly trained and skilled professionals they are.