Physical Therapy Software: Adoption of an Integrated EMR

Physical Therapy Software: Adoption of an Integrated EMR

There are several things to consider before adopting an integrated EMR software. Nitin Chhoda emphasizes the most important thing to remember is to choose the best physical therapy software that is right for your practice.

physical therapy software integrationPhysical therapy software is the tool of the future, bringing efficiency, exciting new features, and convenience to aspects of physical therapy management that were previously unimaginable.

But what will it mean to go through the process of implementation and integration of your current systems and a new software system?

Decisions About Software

What will your software look like? If you’ve read any reviews of physical therapy software systems, you know that some are incredibly intuitive and others are very difficult to use.

The interface can be smooth, streamlined, and logical, or it can be crowded and frustrating. There are so many decisions to make regarding the type of physical therapy software that you choose that it may feel overwhelming.

Naturally, you should start with relevant user reviews. Find out if physical therapy software of other private practices have had particular success with a particular EMR system.

Don’t compare the experiences of a large hospital to the experiences of a small private practice. Be careful about where the information is coming from, because there will even be a lot of good information that is not relevant to your practice.

And remember, you don’t have to get the fully integrated, most expensive physical therapy software system right off the bat. You can start slowly. But if you do work towards full integrated incrementally, be sure to adopt a system that can be expanded upon when you are ready.

If you adopt a stand-alone system because it is cheaper, you may find that when you do want to upgrade or increase features, you have to start all over again with a new company.

physical therapy software adoptionDecisions About Hardware

Another big decision will be how to use your physical therapy software. Will you start with computers first and work towards a goal of using tablet computers in the future? Or will you invest in tablets right away to get the most benefit from the switch?

Tablet computers represent a sea change in the way physical therapists can do their jobs. Taking medical records and client histories anywhere is now easier and safer than ever before.

You can also access exercise example videos and engage with patients in different ways using tablets and other physical therapy software technologies.

Research is an Important Job

There will be a set of answers to your questions about the right software and hardware to implement, and those answers will be specific to your practice. More important than anything will be the amount of research you put into finding the answers and the right physical therapy software that will suit your practice.

The most successful adoption of physical therapy software and medical EMRs are done when a team is designated to do the research, prepare the staff, and come up with an implementation plan.

Your goals should be specific and attainable. If you want to improve efficiency using physical therapy software, you can find a way to do so. And you will be able to overcome the challenges that present themselves between now and the day you adopt the technology you need.

Physical Therapy Software Bottom Line

Physical Therapy Software Bottom Line

Using physical therapy software will make your practice a success. Yes, it will be hard at first but when your staff and management have had time to adjust to the new technology, the benefits will be endless. Nitin Chhoda discusses how this is all possible.

physical therapy software bottom lineThe decision to improve efficiency within your physical therapy practice should be an easy one. As a physical therapy management professional, if you can make things work better, you will.

But every decision is always weighed against the cost of making the changes. Physical therapy software is not cheap. In fact, some software packages will be completely unaffordable.

Questions to Ask

So when is it worthwhile to invest and how long should you wait? Is it worth your time and energy to start researching EMR solutions now, or would it be better to wait for more improvements in the technology? About five years ago, it may have been better to wait and see with physical therapy software.

But today, the fact is that you can’t really afford to wait. Solutions exist today that are making physical therapy practices more efficient, improving claims acceptance rates and relieving staff of unnecessary burdens.

An Elaborate Equation

The easy answer to questions about whether or not to implement physical therapy software is: yes. Physical therapy software can make a world of difference for your practice.

But of course, it’s not that simple to implement physical therapy software. The process is time consuming and there will be expenses you cannot foresee or even calculate. So the way to go about making these changes will be complicated, too.

More important than anything is your attitude and the way you prepare your staff. You should have a clear plan that involves a lot of time for training and adjustment.

Find the Right Physical Therapy Software For Your Business

You will need to research your options and find the physical therapy software review that is both the right solution and the right price for your practice. You will need to research your own practice to determine what you really need and what you want for the future of the practice.

Each step of the way, you will question yourself about how the process is going to benefit you and the entire practice. So before you even start, you should know exactly what you need and that the physical therapy software you invest in will give you exactly what you need.

Good Investments Take Time to Show Returns

The hardest part for many physical therapy management professionals will be waiting for the return on your investment. You invest in staff and technology and the payoff isn’t an instant win. Remember why you are considering physical therapy software in the first place. You want to improve efficiency within the practice so that you are not wasting time and money.

physical therapy software resultsPhysical therapy software helps you and your staff to stop wasting time and money.

You will start to see improvements in your received payments, but if you spend time trying to count up the benefits of your new physical therapy software, you might wear yourself out very quickly.

There are intangible benefits that you will not be able to quantify right away. Rest assured that within a couple of years, the practice you are growing will be a very different, and much better, practice than the one that doesn’t adopt physical therapy software.

Healthcare Practice Management: The 4-Prong Approach With An EMR

Healthcare Practice Management: The 4-Prong Approach With An EMR

Scheduling, marketing, documentation and billing are the most important parts of the whole physical therapy business. Nitin Chhoda discusses the flow and importance of this 4-prong approach and how it plays a role in a successful practice.

healthcare practice managementA medical EMR opens doors for healthcare practice management that are non-existent before.

Many managers find that once they implement and adjust to practice management software, productivity improves, inefficiencies are identified, and the practice becomes more financially stable.

Making sure that the practice functions at it’s best will include integrating the four major systems within the practice: scheduling, documentation, billing, and marketing.

Scheduling and Marketing Integration

Why is it important for healthcare practice management to know how efficient the scheduling system is? When taking the big picture view, which is the responsibility of management, you have to know how things are going on inside the practice to know when to reach out.

Healthcare practice management and marketing is an ongoing job that involves many more subtle things than just advertising, but if you don’t know how well the schedule is being filled, you won’t know if your marketing strategy is doing any good or if it is overwhelming the practice.

The big advantage that an EMR gives to healthcare practice management is reporting capabilities. In terms of scheduling this means that with a few clicks you can find out just how often patients cancel or re-schedule appointments, how often appointments are left open when cancelled, and how many more patients your practice can handle.

Documentation, Scheduling, and Billing Integration

From the documentation standpoint, EMRs present a lot of advantages. No more time will be wasted pulling and re-filing medical records when the healthcare practice management has access from their office or on a tablet computer.

They also have access to their schedule, which means they know exactly what to expect without anyone briefing them on their day or week.

EMRs also leave clinicians to make their notes about each visit in a quick and efficient manner. The previous notes are also viewable in an intuitive format. And most importantly, once the appointment is complete, the billing staff can be alerted automatically to changes to the record and further billing requirements.

Scheduling can be handled in the same way, with the reception or healthcare practice management staff having access to the results of the visit immediately and being able to schedule the next appointment for each patient.

health care practice management approachIntegration and Reporting

For healthcare practice management, the benefit that has never existed before in a fully integrated EMR, will be reporting capabilities that can transform the practice.

Billing staff can run reports to find out just how often certain insurance companies reject claims.

Healthcare practice management can then determine which insurance companies are worth working with and which should be dropped. Scheduling issues can be identified and rectified, and a marketing plan can be developed for attracting new patients if necessary.

All documentation can be centralized and made conveniently available to the staff members who need the information.

Billers can find the information they need to get claims out the door faster, scheduling can be done to ensure that each patient is back in the healthcare practice management when they need to be, and clinicians can review and edit patient records quickly and simply using an intuitive system.

Malpractice and Negligence Prevention to Your EMR Practice

Malpractice and Negligence Prevention to Your EMR Practice

Although malpractice and negligence are common in a private practice, there are certain measures you can take to prevent them from occurring in your business. Nitin Chhoda discusses several options and how they protect your physical therapy practice.

malpractice and negligence preventionThere has been a lot of discussion and concern over the implementation of electronic medical records in a physical therapy management system with regard to the safety of patient information so as to avoid malpractice and negligence.

Even though we are getting used to using credit cards online and often we transmit very private information through email, when it comes to transmitting a patient’s private information electronically, things still feel a bit more precarious.

But the truth is that there are many ways that you can protect your practice from malpractice and negligence, and your patients from unintentional and potentially damaging information leaks.

Online Information Protection

Now more than ever, protection of online information is a huge priority for all kinds of businesses. As a result, there is a huge market of software developers dedicated to creating security solutions for all kinds of software systems.

That includes EMRs and other medical software. Today, you can purchase an EMR solution that protects the information of patients with the top levels of security.

malpractice and negligence

The important thing will be to make sure you get a high quality EMR and that you transfer your medical records in a secure way, preventing you from possible malpractice and negligence.

Negligence is Negligence

The legal definition of negligence sounds more complicated than it needs to. Broken down to simpler terms, a practice can be accused of negligence if they made a mistake, knowingly or unknowingly, and patient information was compromised as a result.

So how can you avoid negligence with committing malpractice? On the one hand, there may be some unavoidable mistakes that have to be accepted as the fault of the practice. On the other hand, there are some fairly clear lines in the sand when it comes to not protecting your patient files from exposure.

Malpractice or negligence concern, there are very specific rules today about how EMRs can be designed, maintained, and operated so that they will protect patient data.

How to Avoid Malpractice and Negligence?

The first way to avoid malpractice and negligence is to ensure that you purchase a high quality EMR that has security built in that stands up to legal standards.

The next important thing to remember is that incorrect medical records of any kind can have disastrous consequences. Malpractice and negligence is an example.

Whether your records are on paper or in the computer, if a note about patient allergies is not included or highlighted in some way, that patient is at risk of being treated incorrectly.

The potential for an allergic reaction to medication is high and the outcome can be severe. This may lead to malpractice.

Transitioning your records from paper to electronic files is going to be very important, and ensuring that no mistakes are made and nothing important is overlooked is a very big job.

But the cost of overlooking details in a paper medical records are much higher than the cost of taking the time to transition the files completely and correctly.

Stay Vigilant

The best anyone can do is to stay away of the risks of malpractice and negligence and to avoid rushing through the process of adopting an EMR. When you know the risks, you know what to do to avoid making mistakes.

Malpractice and Negligence in EMR Defined

Malpractice and Negligence in EMR Defined

Nitin Chhoda differentiates between malpractice and negligence. They may seem connected to each other but they can be experienced by the practice individually, and it is important to avoid these two lawsuits from occurring.

malpracticeAlready, there have been significant malpractice and negligence legal cases demonstrating the necessity for a cautious and thorough transition process from paper to electronic medical records.

Physical therapy healthcare practice management is no exception.

In the year 2000 in South Carolina, Smith v. United States established that the type of liability a hospital or medical practice can be held accountable for when transitioning to medical records only includes negligence and not malpractice.

However, the point is well taken; your transition to a medical EMR should be done with the utmost care and attention to detail.

Smith v. United States

The legally significant decision in the case of Smith v. United States determined that hospitals can be held liable for malpractice and negligence in the case of mismanaged electronic medical records.

That means that when you transition from paper to electronic records, it is the responsibility of the hospital or practice to ensure the patient information is handled carefully and responsibly.

However, it is unlikely that the mishandling of patient information will be deemed medical malpractice. Malpractice refers to the incorrect treatment of patients by a medical practitioner.

This can be improper, negligent, or illegal professional activity, but it applies to the clinician rather than the hospital or practice, unless the practice is aware of the malpractice and does nothing to stop the clinician.

Responsibility for Patient Information

Electronically stored information is already fairly standard in most medical practices. Even without an EMR, it is likely that you keep all client details on a computer and even use the system for scheduling and other routine tasks.

However, it is also likely that the program and system that the information is stored on is not accessible from the Internet. The difference with most modern and effective EMR systems is that you will be able to access sensitive patient information from anywhere, as long as you have a mobile device and an Internet connection.

It is the responsibility of the practice to protect delicate and personal patient information. If that information is stolen or accessible by individuals who are not authorized to view patient information, the practice must demonstrate that all reasonable precautions were taken to avoid the problem or they will be liable for negligence.

Malpractice and Negligence

If a clinician willfully misuses the EMR, it may be considered malpractice and negligence and if practice management are aware of the misuse, the practice may also be liable for malpractice.

malpractice and negligence definedHowever, the primary concern for clinicians as well as practice management is the potential for malpractice and negligence within the new system and during the process of transitioning from paper to electronic medical records.


Not only are the clinicians and practice liable for negligence if there is a leak of information, but they are also responsible for providing the necessary documentation to determine guilt or innocence.

If the practice believes that necessary malpractice and negligence precautions were taken, they must also demonstrate that those precautions were taken. It is on the charged party to prove there is no cause for a legal suit.

EMR Solutions and Its Importance

EMR Solutions and Its Importance

Physical therapy businesses are not for healthcare purposes only.  In order to easily adapt to the modern technology that private practice owners are experiencing today, Nitin Chhoda shares the importance of using the latest physical therapy software called EMR.

EMR solutions importanceEMR solutions of the first software developers are being created into a simple solution to a simple problem. How can you improve communication between various entities using technology?

Much of the infrastructure already exists; you can send an email in an instant and online security has improved to a standard that can handle sensitive medical information.

But today, rather than just being able to communicate quickly and effectively, EMR solutions are much more complex.

You want to be able to improve efficiency between the medical billing department and the work of doctors or clinicians.

You want clinicians to have easy and intuitive access to patient files. You want insurance claim submission to be smoother and error-free.

What an EMR Should Be

To get all of these benefits from an EMR, the software has to be intuitive, customizable, well integrated, and portable. The best electronic medical records solutions out there can be used by clinicians holding tablet computers at the same time as the medical billing staff is receiving automatic notifications about claims that need to be followed-up.

The reception staff should be relying on the clinicians to review electronic medical records when the EMR sends an alert about the next appointment. Everyone who works in a medical facility or private practice should benefit from an EMR. Efficiency and time management can be optimized with a technological solution like a customizable EMR.

EMR solutionsAfter all, the reason we use technology is so we can reduce the amount of work that the staff needs to do.

If an EMR is doing some of the simple tasks, like storing all medical records in an easy-to-access place, the staff doesn’t have to find and file records all day long.

Is it Really That Easy?

There are plenty of challenges involved in implementing a fully integrated EMR solution. One of the most obvious will be the financial challenge.

How do you budget for this kind of broad, sweeping change throughout the practice?

The good news is that you won’t be the first; others have gone before you and have learned a lot from the process of selecting and implementing medical EMR solutions.

Implementation will be a challenge and there will be an adjustment period. But those temporary inconveniences are nothing compared to falling behind when the rest of the market is moving towards digital records and information management.

Adapt to Modern Technology

If your practice doesn’t put forth an image of modernity and if your practice cannot adapt, the cost of foregoing implementation of an EMR will be much higher.

Unfortunately, healthcare today isn’t just a matter of helping people to improve their health. Healthcare is a competitive industry that is bogged down by an unfair disadvantage. The patients who receive the service your practice provides are rarely the payers.

Medical practices have to rely heavily on the healthcare insurance industry, and health insurance companies are quick to reject or deny claims. Your practice needs an edge to stay afloat, and a portable, customizable EMR solution is that kind of edge.