Medical Billing Professionals Working With the Health Care Management

Medical Billing Professionals Working With the Health Care Management

There should always be an open communication between the medical billers and the healthcare practice management.  Nitin Chhoda further explains how good communication will help to resolve any type of issues faster and more efficiently.

medical billing professionalsMedical billing professionals have plenty to worry about on a day to day basis; sometimes those bigger picture problems never get attention because there’s no time to think about anything but getting today’s work completed.

And medical billing isn’t the only profession that encounters this kind of challenge.

In most every field of work, there are people who spend time doing the work and then there are the managers who have a broader view and can make decisions for the entire practice.

Medical Billers and Management

Medical billers and health care management have to work together to find a balance between efficiency and becoming swamped. Many medical billing staff feel they have an unending set of tasks. By the time they get caught up with one thing, something else has come up and they have no time to step back and review their workflow or make things better for themselves.

On the other hand health care management may not realize that some of the most expensive problems with efficiency occur when medical billing people are overwhelmed. Health care management has the responsibility of reviewing the operations of the entire practice.

Having an Open Communication is Important

But indicators like rate of rejection or denial for insurance claims, or the accounts receivable aging reports don’t always tell enough of a story. Medical billers and health care management must work together to find solutions to the efficiency problems that exist.

When indicators are discovered, it may be time for a review of workflow and schedule pressures that the medical billing staff experience. Health care management can be a catalyst for improvements if the medical billing staff is approached in the right way.

Common Problems That Medical Billers and Health Care Management Can Solve Together

One of the most common problems that medical billing staff experience is the lack of a schedule for performing tasks. When things are just a little too busy, a medical biller may be forced to deal with whatever is most pressing at the moment.

But medical billers and health care managers should both know that the most efficient medical billing training of practices involve keeping a schedule and dealing with responsibilities in an organized way.

medical billing managementRather than simply giving the medical billing staff more time, health care management should be able to talk to medical billers about what is slowing them down or inhibiting their ability to check and correct their work.

Working out times when the medical billing staff can focus on drafting claims and making it a priority to review claims can actually save medical billers in the long run.

Most mistakes lead to rejected or denied claims, which is a huge problem for the entire practice. A rejected or denied claim has to be reviewed for mistakes and then re-filed. If the medical billing staff has time to review before sending, fewer mistakes will get through and fewer re-filing will be done. This saves everyone time and therefore it will save the practice money and relieve stress.

Medical EMR Solutions Give Clinicians More Power

Medical EMR Solutions Give Clinicians More Power

Clinicians who already use medical EMR know that this technology is helping them and their staff work more efficiently. Nitin Chhoda shares the many benefits that EMR can offer to your physical therapy practice, helping it succeed.

medical EMR solutionsThe ability of any clinician in any medical practice is limited by financial factors. If a practice doesn’t make a profit, or at least break even, nobody can continue to provide healthcare.

Because the prices of healthcare in the United States are so high, patients cannot afford to pay for their own healthcare.

The majority of U.S. citizens cannot afford to pay the average prices for healthcare. As a result, both patients and clinicians must rely on healthcare insurance companies.

Insurance companies provide a sense of financial safety to patients, and patients can better afford to make monthly payments towards healthcare than they can afford to pay a $20,000 hospital bill all at once.

About Medical EMR

For medical EMR clinicians and health care practice management, knowing that part of every bill will be covered by insurance provides some financial security, even in a market where the patients who need the services cannot pay for those services.

Medical EMR systems make everything about a healthcare provider practice run more smoothly and efficiently if implemented well. The upfront cost of a medical EMR may seem restrictive, but the benefits tend to outweigh those costs relatively quickly.

A medical EMR system can bring stability to a practice and can turn into a tool that clinicians use to better serve their patients.

Spending More Time on the Important Stuff

Most clinicians would spend a whole lot less time handling paperwork if they had the choice. The truth is that everyone who works in healthcare has to know how to fill out forms and make correct notes about their patients.

The same should be applied when it comes to medical EMR. This can even get in the way of how well a clinician can care for patients, especially in a busy practice where limited time is given for each appointment.

medical EMR cliniciansBefore and after each appointment, a clinician needs time to review the previous patient’s file as well as refresh their memory with information about the next patient’s medical history.

Medical EMR software makes doing these tasks faster and more intuitive. Rather than requiring that a staff member find a paper file and have it ready, the clinician can pull up the information on the computer in seconds, or even on a hand-held tablet computer.

Advanced Technology

Software is becoming more and more advanced, and not just because using computers is fun or flashy. Clinicians who use successful electronic medical records systems find that they are more efficient and can spend more time with patients when they use a medical EMR.

And of course, that staff member who used to pull files and return them to their place all day long can now spend time doing other, more important things.

Perhaps that staff member can now handle a more efficient and time-saving induction process, so that new patients’ health insurance information is more complete.

Medical EMR companies and billers benefit because they can reduce the number of rejections and denials. And patients can be better prepared for the costs that will come their way – allowing them to focus on their treatment plan.

Medical Billing Company: Everything You Need To Know

Medical Billing Company: Everything You Need To Know

When it comes to your billing needs, hiring a medical billing company may be the best option. Nitin Chhoda shares the important factors that you need to consider whether you’re going to hire a medical billing company or an independent contractor, and how your preferred billing system plays a key role in that decision.

medical billing company definitionMedical billing company is not easy to find and medical billing is no easy job. But for many small medical practices, adding billing to your list of things to do can be overwhelming.

Especially for practices that are just getting started, hiring a medical billing company can be cost-effective and will take a lot of stress out of the process of starting and running a business.

Just like hiring an accountant to do your taxes, when you hire a medical billing company, you are handing off a very important task to an expert in the field.

Price Isn’t Everything

Of course, when you hire a medical billing company, the hope is that you will be paying them less than you would pay a full time medical biller as part of your staff. Giving yourself some financial ground rules or even estimates will help you to determine how much money you should pay a medical billing company for the services they provide.

Medical Billing Companies Should Provide Typical Rates

But in addition to doing the job, they’d better do the job really well. Many medical billing companies will guarantee a certain rate of accepted claims. If they don’t actually guarantee a certain rate, they may at least give you their typical rates of rejected and denied claims so you can tell what kind of job they are doing.

Typically, insurance companies will reject about half of all claims, so even with a professional medical billing company, your expectations shouldn’t be too high. And remember that the time and effort that it takes to handle medical billing really is worth more to you than the cost of hiring a medical billing company to do the work for you.

Medical Billing Company or Independent Contractor

Some smaller practices may have the option of hiring an independent contractor who works part time and remotely. This option can also be cost effective, especially if the price is right.

In many ways, you will have to work out the details more thoroughly with an independent contractor, which may result in better outcomes for billing. But the convenience of medical billing companies is often a big factor in making the decision of who to hire.

medical billing companies

More important than the size of the medical billing company, be sure to hire someone or a company that has a lot of experience and a proven track record.

Your Options

If you are trying to choose between an independent contractor with ten years of experience or a brand new medical billing company that has been around for less than a year, make sure that the employees at the medical billing company have more experience before you take that route.

A medical billing company may have a more standardized system and it may be easier to integrate your data system with theirs, but if they are new to the work and do not bring in the payments that are owed to you, nothing else will matter.

Make sure that whoever you hire can send you reports from their previous work as well as reports for the work they do for you, so you can see how the work is going, too
.

Medical Billing Company Is Easier With an EMR

Medical Billing Company Is Easier With an EMR

To make your EMR more convenient, integrating it with a medical billing company is a good option.  NItin Chhoda explains why connecting your EMR system to a medical billing company software will make it easier to use.

medical billing company EMRThere are many advantages of electronic medical records and one of the most often emphasized is the advantage for medical billing staff.

Everyone else in the office can be a bit faster and more efficient, and the medical biller can process information much more smoothly.

But having an EMR isn’t just for those medical practices that do their own billing. Even if you hire a medical billing company, having an EMR will have distinct advantages over processing billing any other way.

Information Integration

The only challenge of hiring a medical billing company is deciding how the critical notes and information will be transferred from your practice to the medical billing company.

The billers will need a lot of information from your practice, and to ensure that information is accurate, you will need to integrate your information systems. It’s possible that this will not be an issue if you have a high quality EMR that records all of your information already.

Make It Digital

If clinicians are recording their appointments and notes using digital media, then the first step is already taken care of. The only question will be how to transfer the information from your practice’s EMR to the medical billing company.

Most medical billing companies will have experience with a number of EMR systems and with figuring out a transfer system. If you hire an independent contractor to handle your medical billing, rather than a medical billing company, they may be willing to adopt your software, making the process incredibly simple. And of course, if your EMR is online, then all the biller will need is access to the site.

Software Developed by Medical Billing Companies

There are also a number of medical billing companies that have decided to design their own medical billing software. This has distinct advantages for the medical billing company.

They can customize the software to suit their needs and preferences. Customized software can be a bit harder to get used to, but in the end it should work better than any other solution on the market because it will be designed with very specific needs in mind.

It’s possible that your practice will need to integrate your system with the custom system that the medical billing company is running.

medical billing companyIntegrated Solutions

Usually, they will have the solution already, offering a satellite feature of the software that can be used in your office. If their software solution is integrated with the Internet, you may be able to access it online.

No matter what you end up doing, having an EMR ready in place will allow you to transfer information quickly and efficiently.

In fact, when choosing a medical EMR, consider the reporting capabilities and features that will allow you to work with a medical billing company. There are plenty of EMR solutions out there that are designed to make medical billing easy, whether you do the medical billing in-house or you hire the work out to a medical billing company.

Physical Therapy Billing: On-Site Patient Credit Card Processing

Physical Therapy Billing: On-Site Patient Credit Card Processing

The ability to accept credit or debit cards as a form of payment for physical therapy services rendered can boost practice revenue.

Presenting patients with simple, convenient ways to make payments and recurring payments if necessary is a way for a practice to minimize accounts receivables and increase cashflow, according to Nitin Chhoda

physical therapy billing process

Credit and debit cards represent one of the most convenient and easy way for patients to pay their bills, while providing practices with a point-of-purchase solution to collect funds before the client exits the clinic.

Physical therapy billing allows patients to make one time and recurring payments at the office and online to boost revenues. Patients are much more likely to relinquish co-pays and fund their healthcare costs if all they must do is provide their credit or debit card information.

Ease of Access

Convenience is the keyword for the 21st century clinic. Today’s population is busy and mobile, with little time left after meeting, work, and family obligations. Few clients carry cash with them nowadays, but virtually everyone has a credit, debit or pre-paid card.

It’s a trend that therapists can utilize to their physical therapy billing advantage. For those who want to move into the electronic age of physical therapy billing,coding and collections, an EMR is the first step. Financial institutions have offered online payment options as a courtesy for their members for years.

EMRs provide the same service through patient portals where clients can make a one-time or recurring payment without the need to enter extensive billing information.

Payments Made Simple With the Help of EMR

EMRs allow patients to make physical therapy billing payments from home or from their mobile devices, and funds can be transferred into the clinic’s account in as little as 48 hours. Practice owners can offer a variety of incentives to patients who pay with their cards, from special discounts to membership programs.

Many credit card issuers offer their own incentives, and when combined with offers from a practice, it provides additional motivation to pay early and often. physical therapy billing patient cardA physical therapy practice is a business and clinic owners must look at every available avenue to collect for their services.

Therapists can immediately determine if funds from physical therapy billing are available so as to initiate a transfer if payments are made at the office.

An EMR with a patient portal allows individuals to pay their bills and manage their financial obligations to the practice more effectively.

The ability to accept credit and debit cards can increase revenue by as much as 23 percent. Instead of waiting up to 90 days for a check to clear, funds can be deposited directly into the clinic’s account for better cash flow. Credit card processing becomes an automatic physical therapy billing process for savings in time and effort.

The Convenience of Using Credit Card 

Accepting credit cards via an EMR is an environmentally desirable solution that saves natural resources and cuts costs for practices. The ability to accept credit cards provides a speedy, flexible and convenient means of delivering a superior level of customer service.

Clinics also gain credibility from established and potential patients. Therapists utilizing physical therapy billing software contained within an EMR are perceived as the most modern and desired therapists. An EMR with physical therapy billing capabilities provides convenience for patients and increased cash flow for clinics.

Credit and debit card processing for one time and recurring payments enables practices to collect quickly for their physical therapy billing services and are perceived better by patients, leading to clients who enthusiastically recommend the practice to family, friends and co-workers. Combined with real time, automatic claim submissions, therapists can significantly boost their cash flow, even in a vexing economic climate.

Physical Therapy Billing: Real Time, Automatic Claim Submission to Boost Cash Flow Reiterated

Physical Therapy Billing: Real Time, Automatic Claim Submission to Boost Cash Flow Reiterated

Paper-based physical therapy billing not only consumes a lot of time but is also prone to claim submission errors that will affect the practice’s revenue.

Nitin Chhoda shares how an integrated physical therapy EMR can produced automated claim submissions and boost cash flow for your business.

physical therapy billingA steady cash flow is a primary concern for any physical therapy practice and it’s one of the most difficult aspects for clinic owners to predict.

Coding errors, claim denials and time spent exchanging correspondence via the postal service reduce the turnaround time on physical therapy billing reimbursements and can quickly place a clinic in the red.

Billing with EMR

The future for physical therapy practices of all sizes is good physical therapy billing through the utilization of an EMR.

They offer superior coding options to reduce denials and errors, while providing paperless electronic claim submissions that reach their destination almost instantly.

Submissions can be transmitted individually as clients are seen or set for a batch submission at the end of the day.

One of the biggest problems facing practices is the need for proper coding and documentation in the claims process to ensure clinics receive the reimbursements to which they’re entitled. Information management is a hallmark of automatic claim submissions, providing crucial physical therapy billing and documentation to facilitate and accelerate the reimbursement process.

Paper Submissions are Reduced

Electronic submissions reduce the need for paper physical therapy billing and invoicing for significant savings and can reduce associated costs by up to 15 percent over traditional methods. Electronic submissions are environmentally friendly, highly efficient and enable therapists to collect for their services in hours instead of weeks.

Funds are automatically deposited in the practice’s account. Coding errors are the bane of a physical therapy clinic and electronic claim submissions offers a wide variety of options to accommodate physical therapy billing by the session, services rendered or treatment setting.

Electronic claim submissions via EMRs are secure and HIPAA-compliant. Claims can be sent virtually to any agency or payer with which therapists work, from private insurance, Workers’ Compensation and TRICARE for veterans to Medicare, Medicaid and clearinghouses.

Software for Physical Therapy Billing

physical therapy billing claims submissionPhysical therapy billing software can virtually eliminate coding errors and drastically reduces the number of denials, post-payment audits and requests for clarification.

When an instance does occur, disputes can be handled quickly and efficiently through electronic methods.

EMR documentation software provides a clear record of the patient’s visit so therapists don’t inadvertently submit claims that contradict coding and billing rules or lack specific billing codes.

Electronic claim submission capabilities allow clinic owners to file for reimbursement from any location with Internet access. The system enables payers to deliver crucial correspondence and responses through the same claim submission system.

Automated Physical Therapy Billing

An automatic physical therapy billing record is created of what was filed and when, along with the current status of the claim. Ceilings on payments and reduced benefits for employee insurance programs are costing practices dearly.

Physical therapy billing software enables clinic staff to verify a patient’s insurance eligibility and range of coverage before they arrive at the office. Therapists can utilize that information to develop a treatment plan that falls within the constraints of the client’s available coverage.

Automatic claim submissions provide enhanced coding options to boost reimbursement levels. Submissions can be set to send individually, or as a batch at the end of the day for added convenience.

Physical therapy billing allows therapists to receive payments in hours or a matter of days instead of weeks for better overall cash flow. Superior speed and documentation significantly reduces errors, denials and audits, while placing more cash in clinic coffers where it can do the most good for the practice and patients.

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