Using modern technology for health care management such as EMR can help many patients foresee their medical expenses. Nitin Chhoda explains how medical EMR can determine the status of the patients’ insurance so that they can prepare and get ahead of their expenses.
In a system of health care practice management where insurance seems to be primarily concerned with the financial bottom line, patients often get caught in a bad place.
Patients are left to shoulder hefty bills because their insurance and benefits don’t cover what they expected them to cover.
Patients are often thrown into medical debt through no fault of their own, losing their jobs, sometimes their homes, and often their ability to get back out there and find work again is hampered or completely destroyed by their health care medical condition.
The Modern Technology
So how can modern technology help to make the patient experience less of a downward spiral? There may be nothing that a private practice health care can do to change the laws, so that insurance companies cannot drop patients for irrelevant technicalities.
However, for health care practice management professionals who want to continue to provide services and help people to get better, there are some ways that technology can improve the way things go for patients.
Preparation Rather Than Reaction
One problem that many patients run into is that they are unprepared for the amount of work it will take to recover, and they are unprepared for the amount of money they have to pay for their health care.
Even for patients with insurance, a serious injury or the diagnosis of a serious medical condition or disease can spell financial ruin due to the high price of medical care in the United States.
As a result, patients are terrified that they will end up at the doctor’s office, hearing bad news. They begin to avoid regular check-ups, even without realizing that they are doing so. In fact, many people actually make their health care worse by avoiding their medical care.
Medical EMRs can make a practice more efficient from within, and for many patients, that becomes a benefit. If health care clinicians can access patient files more quickly, easily, and efficiently, they will spend more time learning about the patient and what they need.
If billers and other staff members have more time to figure out what the patient will owe after the insurance company pays their part, the stress of an unexpected bill will be lifted.
Technology can help patients to prepare for what is going to happen as part of their health care treatment or recovery. This empowers them to make the right moves and take the right steps to getting better.
Additionally, with technological advances, it is possible for everyone within the practice to communicate faster and more clearly. If everyone in the health care practice is aware of the needs of patients, patient care improves.
When the staff is in better communication, they will also communicate more effectively with patients. And the more informed your patients are, the better they will understand their role in the process of healing and recovering.
There are ways for clinicians and staff members to make things easier for patients. Many technological options exist today that will help to empower patients and bring better efficiency to everyone involved in the health care of patients.